Privacy policy

Privacy Policy

Last Updated: June 2026

At SoleVive™, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase.

Information We Collect

When you place an order or contact us, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information
  • Order details

We may also collect certain information automatically, including your IP address, browser type, and device information.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and tracking information
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Send promotional emails (you may unsubscribe at any time)

Payment Security

All payments are processed through secure third-party payment providers. We do not store or have access to your full payment details.

Cookies

Our website uses cookies to improve your browsing experience, analyze website traffic, and personalize content.

You may disable cookies through your browser settings if you prefer.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers, including payment processors, shipping partners, and website service providers, only when necessary to operate our business.

Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@solevive.com

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.