Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with SoleVive™.
Order Processing
Orders are typically processed within 1–3 business days after payment is received.
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times:
- United States: 8–12 Business Days
- International Orders: Delivery times may vary depending on destination.
Please note that shipping times are estimates and may be affected by carrier delays, weather conditions, holidays, or other factors outside our control.
Free Shipping
We proudly offer FREE shipping on all orders.
No minimum purchase is required.
Tracking Your Order
Once your order ships, you will receive a tracking number via email so you can monitor your package’s progress.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
SoleVive™ is not responsible for delays or lost packages resulting from incorrect or incomplete shipping addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at:
support@solevive.com
We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact our support team:
Email: support@solevive.com
Thank you for choosing SoleVive™.